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Putting the I in AI

A conversation with Duck Creek’s Joe Dzigiel and insurance industry veteran Jim Murphy.

Decisions typically made by humans can now be made or enhanced using widely available AI tools. While AI promises to transform the insurance industry, implementing these technologies to enable touchless claims still has its challenges.

Your very first step is to identify a business challenge. Using AI to solve for it then becomes quite simple, because many of these solutions are ready to use out of the box.

As you start solving problems you can then look at new ways to use AI to further improve your business.







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Learn more about:

  • How AI helps to improve claim segmentation
  • How AI can improve the customer experience
  • How AI helps to quickly understand data 

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