Customer StoryUNIQA Group is one of the leading insurance groups in Austria and Central and Eastern Europe (CEE). With a GWP of 5.1 billion euro and a 22% market share, UNIQA is the second largest insurance carrier in Austria. Around 20,000 employees and exclusive sales partners serve 10.1 million UNIQA customers.
UNIQA Insurance Group AGAward winning Strategic Group P&C Anti-Fraud Initiative across 15 countries, powered by FRISS
UNIQA was acknowledged as a Model Insurer in data, analytics and AI by Celent thanks to their ability to standardize its group-wide processes into more efficient and profitable operations, with tangible results:
- Quick FRISS implementations in each country, delivering instant ROI
- Total fraud savings of $21 million within the first years of being live
- Increase in fraud savings per investigator from $550,000 to $2,1million
- Enabled move towards SaaS/digital processes in a secure and automated way
- Better serve their sincere clients, enabling fast-tracked claims for a superb customer experience