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Customer Story

Seguros El Aguila Customer Success Story

In this customer story, find out how El Aguila optimized their Fraud Detection at Claims and Underwriting Risk Assessment with FRISS.

El Aguila, Insurance Company, S.A. de C.V., is a company owned by Great American Insurance Group, a member of the American Financial Group (AFG). AFG is rated A+ by A.M. Best, with shares listed on the New York Stock Exchange, and assets of over 13 billion dollars.

El Aguila specializes in car insurance, operating in the Mexican market, tailoring their offerings to match customers’ unique insurance needs.

“The speed at which we’re able to detect fraud with FRISS is beneficial not only for identifying and following the path of fraud, but it’s great for honest insureds too. Payment processes are significantly faster. In terms of our return on investment, it has been achieved within a year and I am extremely satisfied, because it’s a major risk you have to weigh before starting a project of this nature.” - Enrique Morales, Executive Director



  • Reduction in false positives
  • Time savings
  • Implemented fast-track processing