Fraud is widespread and it will probably never be eradicated. There will always be a battle between fraudsters and fraud investigators. Although we all agree that fraud is wrong, when faced with your back against the wall, what would you do? Would you betray trust? Therefore, as an insurance company, knowing your customer is very important to avoid high risks and make sure your portfolio stays healthy.
In this ebook, you will read several real-life fraud cases. What can we learn from these cases? If you really know your customer, create awareness about honesty, then this might prevent fraud from happening.