Customer StoryUNIQA Group is one of the leading insurance groups in Austria and Central and Eastern Europe (CEE). With a GWP of 5.1 billion euro and a 22% market share, UNIQA is the second largest insurance carrier in Austria. Around 20,000 employees and exclusive sales partners serve 10.1 million UNIQA customers.
UNIQA Insurance Group AG Success StoryAward winning Strategic Group P&C Anti-Fraud Initiative across 15 countries, powered by FRISS
UNIQA was acknowledged as a Model Insurer in data, analytics and AI by Celent thanks to their ability to standardize its group-wide processes into more efficient and profitable operations, with tangible results:
- Quick FRISS implementations in each country, delivering instant ROI
- Total fraud savings of $21 million within the first years of being live
- Increase in fraud savings per investigator from $550,000 to $2,1million
- Enabled move towards SaaS/digital processes in a secure and automated way
- Better serve their sincere clients, enabling fast-tracked claims for a superb customer experience