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Customer Story

UNIQA Insurance Group AG

Starting with group-wide automated Fraud Detection whilst implementing a new core system.
UNIQA Group is one of the leading insurance groups in Austria and Central and Eastern Europe (CEE). The group’s mission is to enable its customers to live a safer, better and longer life. With a market share of 22 %, UNIQA is the second largest insurance carrier in Austria. UNIQA is also one of the largest insurance groups in the CEE region, with presence in 15 countries. Around 20,000 employees and exclusive sales partners serve 9.5 million customers.

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UNIQA notices a fundamental change in consumer expectations and needs. The company is therefore focusing its growth around digitalization. With the FRISS software for automated fraud detection at claims, UNIQA has standardized its group-wide processes into more efficient and profitable operations. 

Uniqua case